We offer priority shipping for all orders. Your order should arrive within 3-5 days after placing it. Please note that during promotional periods, orders may take an additional 2 working days to arrive.

Click and Collect is temporarily unavailable, and we apologize for any disappointment this may cause. We hope to have this delivery service available again very soon.

When you place an order, we will send you a confirmation email.

Once your order has been dispatched from our warehouse, you will receive another email.

Within a few days, our courier will send you an email with the expected delivery date.

The couriers we use may vary. We strive to select the most efficient carrier at the time you place your order. Rest assured, you will be promptly informed by email.

If you had any requirement for a specific carrier, contact us by email at contact@befrenched.com, we will the best we can to accommodate you.

We only ship in the U.S.

We can ship to Hawaï and Alaska, but we do not offer delivery to other U.S. territories.

We offer free shipping for all orders above $150 for all continental U.S.

For orders below $149.99 we apply a flat rate of $10.0 for shipping in states listed above:

CT, DE, MD, MA, NH, NJ, NY, PA, RI, VT, VA, IN, KY, ME, MI, NC, OH, SC, W, VAL, AR, FL, GA, IL, IA, MN, MS, MO, TN, WI

For orders below $149.99 we apply a flat rate of $15.0 for shipping in states listed above:

KS, AZ, CO, ID, LA, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WY

For Alaska and Hawaï we apply a shipping rate depending on the weight of the order. Calculation will be done at checkout.

Yes, setting up an account is quick and easy, taking only a couple of minutes. You'll need to provide your name and address details, and then create a password. With an account, you can track the progress of your order, update your address details for future orders, and view your previous orders.

If you have forgotten your password, you can click on the "Forgot your password?" link on the login page, and we will email you a new one. You can then access your account and change your password in the account section of befrenched.com.

We accept the following payment methods and cards:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Apple Pay
• Google Pay
• Meta Pay

Unfortunately, we are unable to cancel an order once the payment has been approved. However, please email us at as soon as possible. We will do our best to assist you, but there is a chance that you may have to wait for the order to be delivered and then return it to us.

If you made a mistake with your order or changed your mind, please let us know. You have the right to cancel your order and return the Products ordered within fourteen 14 business days (exclusive of weekends and bank holidays) after you receive them.

We will provide you with a label to attach to your package (you can reuse the original packaging). If your order was above $150, the postage fees will be covered by us.

The return location may vary, and we will inform you accordingly, striving to find the most convenient solution.

The packaging should be in the same condition as when you received it, and the items should not be used. Unfortunately, we cannot accept worn or used items. However, please contact us, and we will try to find a solution if your order does not meet your expectations.

Once we receive and inspect the item, you can expect a refund within 4 business days.

Yes, you can. Upon request, we will send you another item of your choice. Just let us know when you request the return.

Our goal is to bring you as much joy as we had selecting the pieces you find on befrenched.com. In the unlikely event that this is not the case, we want to know about it as soon as possible. We will do our best to find a solution. Do not hesitate to contact us.

As a young company, we are currently not required to collect sales taxes. You are among the first people in your state to shop with us!